Shipping & Delivery
How long does the delivery take?
We ship orders Monday – Friday 9am-6pm CET with exception of Swedish National Holidays. You can expect to recieve your products 2-5 workdays after you've made your order. The goods are delivered by DHL
What should I do if my order hasn't been delivered yet?
Should the parcel not arrive within the expected 2-5 workdays, we urge you to contact us so that we can help finding out what's gone wrong.
Which countries do you ship to?
Frances Fred is based in Sweden but we deliver in all Europe with DHL Standard Delivery
How much do you charge for shipping?
We are happy to offer all our friends of Frances and Fred free shipping to all the European countries