Shipping & Delivery

  • How long does the delivery take?


    We ship orders Monday – Friday 9am-6pm CET with exception of Swedish National Holidays. You can expect to recieve your products 2-5 workdays after you've made your order. The goods are delivered by DHL

  • What should I do if my order hasn't been delivered yet?


    Should the parcel not arrive within the expected 2-5 workdays, we urge you to contact us so that we can help finding out what's gone wrong.

  • Which countries do you ship to?


    Frances Fred is based in Sweden but we deliver in all Europe with DHL Standard Delivery

  • How much do you charge for shipping?


    We are happy to offer all our friends of Frances and Fred free shipping to all the European countries